The TCA Way

TCA’s vision, mission and guiding principles define who we are as a company.

Each of equal importance, the guiding principles stand for who we are as individuals, personally and professionally; and who we are, collectively, as a company. They define our strengths and priorities. They distinguish TCA from other providers in our industry, and our staff, from other prison transportation professionals.

TCA’s Vision, Mission and Guiding Principles

Vision

To always be the best prisoner transportation company in the United States.

Mission

In partnership with government, we will provide a meaningful public service by operating the highest quality prisoner transportation company in the United States.

Guidings Principles

...as prisoner transportation professionals:

  • Integrity – Be honest and highly ethical. Always do the right thing, with honorable intentions.
  • Respect – Treat each other and offenders as we want to be treated. Appreciate the authority given to us and always use it appropriately.
  • Trust – Be competent and reliable. Build positive relationships.
  • Loyalty – Dedicate ourselves to our profession, our responsibilities and each other.


...as a company:

  • Safety and Security – Dedicate every action to safe and secure correctional facilities. Through training, skill and courage, protect our communities, individuals in our care and each other.
  • Quality – Provide excellent correctional services every day. Offer positive programs to help offenders.
  • Accountability – Hold ourselves responsible for every action. Be good stewards of our customers’ interests.
  • Service-Driven – Serve our government partners and communities with pride and dedication. Be flexible. Be great problem-solvers. Deliver on our promises.
  • Cost Effectiveness – Provide honest, fair and competitive pricing to our partners. Deliver value to our shareholders.
  • Teamwork – Share, inspire and help one another daily. Don’t let others down, because together we make greater contributions.
  • Communication – Listen well. Share information. Speak honestly and openly with intent to always improve our efforts.
  • Innovation – Think creatively and boldly. Value resourcefulness. Embrace our heritage as the adult private corrections industry founder and leader.